Home Expert Panel Facilities Rules & Fees Lodge a Claim
Zimbabwe's Premier Centre for Commercial Dispute Resolution

Resolution with Authority and Integrity

The Commercial Arbitration Centre has served Zimbabwe's commercial community since 1995 — administering confidential, binding dispute resolution under rules aligned with the UNCITRAL Model Law.

Our Arbitrators & Mediators

A Panel of Proven Specialists

Our panel spans three specialist tiers — Senior, Commercial, and Technical. Every appointment is governed by the IBA Guidelines on Conflicts of Interest. Trusted by businesses, law firms, and investors across the region.

Hearing Rooms & Infrastructure

World-Class Venues for Every Dispute

Purpose-designed hearing rooms in Harare and Bulawayo — equipped for in-person, hybrid, and fully virtual proceedings. Broadcast-quality virtual hearing hub with dedicated 1Gbps fibre.

1995 Established
37+ Panel Members
3 Dispute Tracks
UNCITRAL Model Law Aligned
What We Offer

Comprehensive Dispute Resolution for Every Commercial Need

⚖️

Arbitration

The CAC administers binding commercial arbitration under its own Commercial Rules, fully aligned with the Arbitration Act (Chapter 7:15) and the UNCITRAL Model Law. An independent tribunal delivers a final, enforceable award.

  • Sole arbitrator or three-member tribunal
  • Standard and Expedited tracks available
  • Emergency arbitrator within 48 hours
  • In-person, hybrid, or fully virtual
  • Confidential at every stage
🤝

Mediation

A confidential, interest-based process in which an independent CAC mediator helps parties work toward a mutually acceptable resolution. Parties retain full control over the outcome.

  • Full-day and half-day bookings
  • Separate caucus facilities
  • Med-Arb available
  • CIArb-accredited mediators
  • Preserves commercial relationships
📊

Expert Determination

For disputes turning on technical, financial, or valuation questions, the CAC appoints an independent expert to deliver a binding determination. Faster and less formal than arbitration.

  • Specialists in accounting, engineering, mining, IT
  • Binding determination on agreed question
  • Timeline agreed by parties at outset
  • Ideal for valuation disputes
  • Technical core disputes
Why Choose Us

Why the Commercial Arbitration Centre?

01

Three Decades of Service

The CAC has administered commercial disputes in Zimbabwe since 1995. Our institutional memory, established procedures, and deep relationships within the Zimbabwean legal and commercial community are unmatched.

02

Internationally Recognised Framework

Zimbabwe's Arbitration Act (Chapter 7:15) incorporates the UNCITRAL Model Law. Zimbabwe is a signatory to the New York Convention, meaning CAC awards are enforceable in over 170 countries.

03

Independent and Neutral

Governed by an independent multi-stakeholder board from the Law Society of Zimbabwe, ZNCC, CZI, and independent practitioners. No party to any dispute has any influence over the institution.

04

Cost and Time Certainty

CAC fees are transparent and published in advance. Our Expedited Rules deliver resolution within 60 days for disputes under USD 50,000. Calculate your exposure before you file.

05

A Panel of Proven Specialists

Our arbitrators and mediators are drawn from the most senior ranks of the Zimbabwean and regional legal, accounting, engineering, and financial professions. Every appointment governed by IBA Guidelines.

06

Fully Equipped for the Digital Age

CAC hearings can take place in person at our Harare or Bulawayo facilities, or fully virtually under our Virtual Hearing Protocol. Parties from any jurisdiction can participate without travel.

Industries

Sectors We Serve

The CAC administers disputes across the full range of Zimbabwean commercial activity.

⛏️

Mining & Natural Resources

Joint venture disputes, royalty calculations, off-take agreement breaches

🏗️

Construction & Infrastructure

Contractor disputes, quantum claims, FIDIC contract interpretation

🏦

Banking & Financial Services

Loan agreement disputes, securities transactions, guarantee claims

🏢

Shareholder & Corporate

Shareholder agreements, buy-sell disputes, valuation disagreements

🚢

International Trade & Logistics

Supply contracts, cargo claims, agency and distribution agreements

🏘️

Real Estate & Property

Commercial leases, development agreements, valuation disputes

💻

Technology & Telecommunications

Software contracts, data disputes, licensing disagreements

🌍

Investment & Cross-Border

Bilateral investment treaty disputes, SADC commercial transactions

Updates

Latest from the CAC

Event · 2025

June 2025

CAC Training Academy — Certificate Programme Launch

Zimbabwe's first CIArb-accredited certificate in commercial arbitration practice opens for applications. Three-day intensive programme for practising advocates, attorneys, and in-house counsel.

Insight · 2025

January 2025

New CAC Rules 2025 — What Every Practitioner Needs to Know

Updated rules introduce emergency arbitrator procedure, expedited track for disputes under USD 50,000, and provision for multi-party and multi-contract arbitrations for the first time.

Partnership · 2025

March 2025

CAC and AFSA Sign Regional Cooperation Agreement

The Commercial Arbitration Centre and the Arbitration Foundation of Southern Africa have signed an MOU covering joint training initiatives, mutual panel referral, and SADC arbitration market development.

Get Started

Ready to Resolve Your Dispute?

File your Notice of Arbitration or Mediation Request with the CAC Registrar. Your submission is treated as strictly confidential from the moment of receipt.

Lodge a Claim Now