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Hearing Rooms & Infrastructure

World-Class Venues for Every Dispute

The CAC provides purpose-designed hearing rooms in Harare and a regional facility in Bulawayo — equipped for in-person, hybrid, and fully virtual proceedings.

Primary Hearing Room

The Harare Chamber

Our principal hearing room is designed for the formal conduct of arbitration and provides the neutral, professional environment that complex commercial disputes require. The Chamber seats up to 24 participants across a U-shaped configuration.

  • Seats 24 — tribunal, claimant's team, respondent's team, witnesses, secretary
  • Integrated 85-inch display screens with HDMI, wireless casting, document camera
  • Encrypted video conferencing compatible with Zoom, Teams, and WebEx
  • Separate, acoustically isolated breakout rooms for each party
  • Secure document handling, printing, and shredding facilities
  • Professional transcription and interpretation services
  • Catering and refreshment services throughout
  • Dedicated parking for up to 20 vehicles
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Harare Chamber

Mediation & Negotiation

Private Mediation Suites

Effective mediation requires a physical environment that reduces adversarial pressure and creates space for genuine dialogue. The suite is acoustically isolated to ensure candid discussion remains confidential.

  • Central meeting room (seats 10) plus two private caucus suites (seats 6 each)
  • Full acoustic isolation between rooms
  • Available for full-day, half-day, and extended-day bookings
  • Catering and refreshment services throughout
  • Whiteboard and document-sharing facilities in each room
  • Video conferencing for remote participants
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Mediation Suites

Digital Infrastructure

The Virtual Hearing Hub

A dedicated broadcast-quality studio enabling the full conduct of arbitral proceedings with participants joining from multiple jurisdictions simultaneously. Professional camera and audio setup with studio-grade lighting.

  • Broadcast-quality camera setup (4K, multiple angles)
  • Studio-grade directional microphones and acoustic treatment
  • Dedicated 1Gbps fibre internet — not shared with the building
  • Compatible with Zoom, Teams, WebEx, Opus2, Relativity
  • Secure, end-to-end encrypted recording with chain-of-custody
  • Automated and human transcription services available
  • Remote e-bundle access and shared document portal
  • Fully operative Virtual Hearing Protocol 2025
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Virtual Hub

Locations

Our Centres

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Harare — Main Centre

The main centre houses all three primary facilities: the Harare Chamber, the Mediation Suites, and the Virtual Hearing Hub. It serves as the institutional home of the CAC and the registered office of the Registrar.

  • Parking: on-site, 20 spaces
  • Public transport accessible
  • Nearest hotels within 2km
  • Full administrative support
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Bulawayo — Regional Facility

Extends the institution's reach to Matabeleland and the southern corridor of cross-border commerce with Botswana, South Africa, and Zambia.

  • Hearing room (seats 12)
  • Mediation room
  • Full video conferencing
  • Beitbridge & Plumtree access
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Fully Virtual — Any Jurisdiction

Parties in any jurisdiction may participate in CAC proceedings without travel to Zimbabwe. Under the CAC Virtual Hearing Protocol 2025, the entire arbitration may be conducted online.

  • Technical requirements specified
  • Evidence procedures defined
  • Confidentiality obligations
  • Document management standards
Reservations

Room Bookings

Hearing rooms and mediation suites at both the Harare and Bulawayo facilities may be booked by parties to CAC-administered proceedings.

Facility Booking Options Contact
Harare Chamber Full day / Half day registrar@arbitration.co.zw
Provisional bookings held for 72 hours
Mediation Suite Full day / Half day
Virtual Hub Hourly / Full day
Bulawayo Facility Full day / Half day

Note: Hearing room fees are separate from arbitration administration fees. Please refer to the CAC Fee Schedule for current rates.